Delivery
In the EU the price depends on the country and delivery method.
Agreed when you place the order.
FAQ
What to know before you order
Answers about delivery, returns, warranty and Yandex Plus — short and to the point.
Choose a StationReturns within 14 days
Returns are arranged in advance with us.
Shipping is paid by the buyer. In the EU, the cost depends on the country and delivery method and is agreed when you place the order.
Conditions: packaging intact, protective film in place, no damage or signs of use.
Warranty and help
Official warranty on every model.
We help with choosing, setting up and tuning — available 24/7.
Order and payment
Several Stations and a Yandex Plus subscription can be ordered together in one cart.
Delivery is paid by the buyer.
Models and prices
Before you order
- A model for your room and budget — from 80 € to 480 €.
- The Station colour — every model has options.
- Your address and a convenient delivery method.
- The Yandex Plus term — agreed when you place the order.
Frequently asked questions
Does Alice work in EU countries?
Yes. A Yandex Station with Alice works in EU countries: music, answers, timers, reminders and smart home.
Alice speaks Russian, and we help you set everything up.
How much does delivery cost?
The price depends on the country and delivery method and is agreed when you place the order.
Who pays for delivery?
The buyer pays for delivery.
Can I return a Station?
Yes, returns are arranged within 14 days by prior agreement with us.
Shipping is paid by the buyer. In the EU, the cost depends on the country and delivery method and is agreed when you place the order.
Required conditions: packaging intact, protective film in place, no damage or signs of use.
How do I place an order?
Add models and colours to the cart or send a request from the order page — you can order several Stations and a Yandex Plus subscription together.
Is there a warranty?
Yes, an official warranty on every model. We explain the terms and help if anything comes up.
What does Yandex Plus include and what does it cost?
Yandex Plus is 30 € a year: music, Kinopoisk, audiobooks and other services.
Full access depends on the region: some content may be unavailable in some EU countries. The subscription term is agreed when you place the order.
Will you help with setup after purchase?
Yes. We show you how to connect the Station to Wi‑Fi and set up Alice and your smart home — available 24/7.